Student Experiences of an AI Mediated PatientBot Simulation for Interviewing Skills in Psychology and Social Work Education A South African Pilot Study
This South African pilot study found that while an AI-mediated patient chatbot simulation was generally perceived as usable and beneficial for building interviewing confidence and reflective skills among psychology and social work students, its effectiveness is currently limited by interactional rigidity and typing burdens, suggesting it works best as a supplementary tool alongside clear orientation and traditional face-to-face practice.