BEYOND GOOD GOVERNANCE: Reconstructing Conflict Bureaucracy in Timor-Leste through Institutional Healing
This study proposes a Culture-Based Management model centered on Timor-Leste's indigenous value of "Servi Humildade" and institutional healing as a superior alternative to New Public Management reforms, demonstrating through mixed-methods analysis that embedding local cultural integrity enhances bureaucratic performance and resilience while mitigating the negative impacts of political interference in post-conflict settings.