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Same Content, Different Answers: Cross-Modal Inconsistency in MLLMs

This paper introduces the REST and REST+ benchmarks to systematically demonstrate that state-of-the-art multimodal large language models exhibit significant cross-modal inconsistency when processing identical semantic information across image, text, and mixed modalities, a phenomenon influenced by visual characteristics and token counts rather than just text recognition errors.

Original authors: Angela van Sprang, Laurens Samson, Ana Lucic, Erman Acar, Sennay Ghebreab, Yuki M. Asano

Published 2026-04-23
📖 5 min read🧠 Deep dive

Original authors: Angela van Sprang, Laurens Samson, Ana Lucic, Erman Acar, Sennay Ghebreab, Yuki M. Asano

Original paper licensed under CC BY 4.0 (http://creativecommons.org/licenses/by/4.0/). ✨ This is an AI-generated explanation of the paper below. It is not written or endorsed by the authors. For technical accuracy, refer to the original paper. Read full disclaimer

Imagine you have a brilliant student named Alex. Alex is incredibly smart at reading books and solving math problems written on paper. But Alex also has a camera, and when you show Alex a picture of a math problem, Alex sometimes gets confused, even if the picture is crystal clear.

This paper is about discovering that Multimodal Large Language Models (MLLMs)—the super-smart AI brains powering tools like ChatGPT, Gemini, and Claude—are exactly like that student. They suffer from a condition called "Cross-Modal Inconsistency."

Here is the story of what the researchers found, explained simply:

1. The "Same Content, Different Answers" Problem

The researchers asked a simple question: If you give an AI the exact same information in three different ways, will it give the same answer?

They tested this with three "flavors" of the same question:

  • The Text Flavor: The question is typed out in a chat box.
  • The Image Flavor: The question is written on a piece of paper, photographed, and sent as a picture.
  • The Mixed Flavor: The question is typed, but the context (like a diagram) is a picture.

The Shocking Result: Even when the AI could read the picture perfectly (no blurry text, no typos), it often gave different answers depending on how the question was presented.

  • Example: If you ask "What is 7 + 1?" in text, the AI says "8." If you show a picture of "7 + 1," the AI might confidently say "9" or "7."

It's as if Alex the student is great at math when reading a textbook, but if you hand them a photo of the textbook page, they suddenly forget how to add.

2. The "REST" Test: Stress-Testing the AI

To prove this wasn't just a fluke, the researchers built a new exam called REST (Render-Equivalence Stress Tests).

Think of REST as a "Turing Test" for consistency. They took famous math and logic puzzles and turned them into images. They made sure the images were so clear that even a human could read them instantly. Then, they asked 15 different AI models to solve them.

The Findings:

  • No one passed with flying colors. Even the smartest models (like GPT-5-mini and Claude Haiku) got it wrong about 10% of the time just because the format changed.
  • The "Text Bias": Almost every AI model preferred the Text format. They were significantly smarter when reading words than when looking at pictures of words.
  • It's not an "Optical Character Recognition" (OCR) issue: You might think, "Maybe the AI just can't read the handwriting in the photo?" The researchers proved this wrong. They filtered out any question where the AI failed to read the text. Even when the AI read the text perfectly, it still reasoned poorly about the image version.

3. The "Magic Glasses" Experiment (Visual Characteristics)

The researchers then put on "magic glasses" to see if changing the look of the image would help. They changed:

  • Resolution: Making the image blurry (low DPI) or sharp (high DPI).
  • Font: Using cursive, block letters, or typewriter fonts.
  • Color: Making the text red, blue, or yellow instead of black.

The Surprises:

  • Blurry is bad: When the image was very blurry, the AI got confused.
  • Color is good: Surprisingly, colored text made the AI perform better than black text! It seems the AI likes a little pop of color to focus its attention.
  • Fonts didn't matter much: Whether it was cursive or block letters, the AI's performance stayed mostly the same.

4. The "Two Brains" Theory (Why is this happening?)

The researchers dug into the AI's "brain" (its internal code) to find the root cause. They discovered a "Modality Gap."

Imagine the AI has two different filing cabinets for information:

  1. The Text Cabinet: Where it stores the meaning of words.
  2. The Image Cabinet: Where it stores the meaning of pictures.

The problem is, these two cabinets are in different rooms. When the AI gets a question in text, it goes to the Text Room. When it gets a question in an image, it goes to the Image Room. Even though the information is the same, the "address" in the AI's brain is different.

  • The Correlation: The researchers found that the more "aligned" these two rooms are (meaning the AI's internal representation of the word "apple" looks very similar to its internal representation of a picture of an apple), the more consistent the AI's answers are.
  • The Conclusion: The AI isn't "reasoning" differently; it's just looking at the information through two different lenses that don't quite match up.

5. Why Should We Care?

This is a big deal because we are building AI systems to help us with critical tasks, like diagnosing diseases from X-rays or analyzing legal documents.

If an AI can solve a math problem when you type it out, but fails when you show it a photo of the same problem, we cannot fully trust it. It means the AI's intelligence is fragile and depends heavily on how you ask the question, not just what you ask.

The Takeaway

The paper concludes that while these AI models are amazing, they are still learning to speak a "universal language" that connects sight and sound. Right now, they are like a person who speaks two dialects of the same language but gets confused when switching between them. The researchers hope that by understanding this "gap," we can build AI that is truly consistent, no matter how you present the information.

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