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Synthetic Computers at Scale for Long-Horizon Productivity Simulation

This paper introduces "Synthetic Computers at Scale," a methodology for generating realistic, content-rich virtual computer environments to run long-horizon productivity simulations that significantly improve agent performance through rich experiential learning signals, offering a scalable foundation for future agentic reinforcement learning across diverse professional contexts.

Original authors: Tao Ge, Baolin Peng, Hao Cheng, Jianfeng Gao

Published 2026-05-01
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Original authors: Tao Ge, Baolin Peng, Hao Cheng, Jianfeng Gao

Original paper licensed under CC BY 4.0 (http://creativecommons.org/licenses/by/4.0/). This is an AI-generated explanation of the paper below. It is not written or endorsed by the authors. For technical accuracy, refer to the original paper. Read full disclaimer

Imagine you want to teach a robot how to be a great office worker. You could give it a list of simple tasks like "write an email" or "make a spreadsheet." But real office work isn't like that. Real work happens inside a messy, personal digital world filled with years of old files, half-finished projects, specific naming habits, and constant back-and-forth with colleagues. If you don't give the robot that messy, realistic context, it can't learn how to actually do the job.

This paper introduces a solution called "Synthetic Computers at Scale." Think of it as a massive video game studio that builds millions of unique, realistic "digital offices" for AI agents to practice in.

Here is how it works, broken down into simple steps:

1. Building the Digital Office (The Synthetic Computer)

Instead of just giving the AI a blank screen, the researchers first create a Persona. Imagine a character sheet for a video game: "Margaret, a senior financial advisor in Denver who loves Excel, hates clutter, and has been working on a specific investment report for three years."

Using this character sheet, they build a Synthetic Computer for her. This isn't just a folder with one file. It's a full digital environment with:

  • Realistic Folders: Hundreds of files organized exactly how Margaret would organize them (e.g., specific sub-folders for "Client Work," "Research," and "Drafts").
  • History: Files with dates going back years, showing a history of work.
  • Dependencies: Files that reference each other (e.g., a final report that is built upon a spreadsheet created two weeks ago).
  • Personality: The files are named and formatted in ways that match Margaret's specific habits.

They created 1,000 of these unique digital offices, each representing a different professional (like a lawyer, a doctor, or an engineer).

2. The Simulation (The Practice Run)

Once the digital office is built, they run a simulation that lasts about a month of "human time." This involves two AI agents playing roles:

  • The Boss (Setup Agent): This agent looks at Margaret's digital office and says, "Here are your goals for the next month: Update the investment models, onboard a new client, and fix the risk assessment tool." It also creates fake colleagues (a manager, a client, a peer) who will email Margaret, give feedback, or ask for data.
  • The Worker (Work Agent): This agent is Margaret. It logs into the synthetic computer and tries to do the work. It has to:
    • Dig through hundreds of files to find the right data.
    • Read old documents to understand the context.
    • Talk to the fake colleagues via email.
    • Create new reports, spreadsheets, and presentations.
    • Fix mistakes when the "client" says something is wrong.

This simulation takes a long time (over 8 hours of computer time per run) and involves thousands of small steps, just like real work.

3. Learning from the Experience

After the simulation is over, the researchers look at what happened. They don't just check if the final report looked good; they look at the whole story of how the agent worked.

  • Did it get lost in the files?
  • Did it ignore a colleague's email?
  • Did it make a mistake in a spreadsheet that caused a chain reaction of errors?

They turn these stories into "Skills" (like a cheat sheet or a rulebook). For example, they might create a rule for financial agents: "Always double-check that the numbers in your summary match the source spreadsheet before sending it to the manager."

4. The Results

The paper tested if these "Skills" actually helped.

  • In the same world: When they gave the AI these skills and put it in a new synthetic office (one it hadn't seen before), it performed much better. It made fewer mistakes and produced higher-quality work.
  • In the real world: They tested the AI on a public benchmark of real-world tasks (GDPVal). Even though the AI had never seen those specific tasks, the skills it learned from the synthetic simulations helped it perform better than before.

The Big Picture

The authors argue that to make AI truly useful for long, complex jobs, we can't just feed it more data. We need to give it practice environments that feel real. By building millions of these "Synthetic Computers," we can let AI agents practice, fail, learn, and get better at handling the messy, long-term reality of human productivity.

In short: They built a million fake digital offices, let AI agents work in them for a month, learned from their mistakes, and used those lessons to make the AI smarter at real-world jobs.

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