Mapping Efficiency Frontiers in India’s Life Insurance Sector: An Integrated DEA-TOPSIS Approach
This paper employs an integrated DEA-TOPSIS framework to evaluate the 2022/23 efficiency of 22 Indian life insurers, revealing that inefficiency is primarily driven by managerial incompetence rather than scale issues, with Reliance Nippon Life Insurance ranking highest and Edelweiss Tokio Life Insurance lowest.