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Inter-facility referrals for childbirth care in Lubumbashi city, DRC: results from a healthcare facility census in 2023

A 2023 census of healthcare facilities in Lubumbashi, DRC, reveals that while most inter-facility referrals for childbirth care adhere to national policies, significant deviations occur as facilities often bypass designated hospitals in favor of closer alternatives or public tertiary centers, highlighting the need for referral strategies that prioritize proximity to improve care continuity.

Original authors: Kerry LM Wong, Rehema K Ouko, Angèle Musau Nkola, Aline Semaan, Peter M Macharia, Fassou Mathias Grovogui, Joseph Debaif Mutombo Kayembe, Niclette Lakula, Abdulu Mahuridi, Tabitha Ilunga Mpoyi, Manuel
Published 2026-08-13
📖 6 min read🧠 Deep dive

Original authors: Kerry LM Wong, Rehema K Ouko, Angèle Musau Nkola, Aline Semaan, Peter M Macharia, Fassou Mathias Grovogui, Joseph Debaif Mutombo Kayembe, Niclette Lakula, Abdulu Mahuridi, Tabitha Ilunga Mpoyi, Manuela Straneo, Janvier Kubuya Bonane, Nathalie Mulongo Kibenzi, Wivine Ngandu Malu, Albert Tambwe-A-Nkoy Mwembo, Abel Ntambue Mukengeshayi, Lenka Beňová

Original paper licensed under CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). This is an AI-generated explanation of the paper below. It is not written or endorsed by the authors. For technical accuracy, refer to the original paper. Read full disclaimer

Imagine the world of public health as a massive, bustling city where the most important job is keeping mothers and babies safe during childbirth. In this city, there's a rulebook called the "referral system." Think of it like a game of hot potato, but instead of a potato, you're passing a patient who needs help. If a small clinic (the first stop) can't handle a complicated birth, they are supposed to pass the patient to a bigger hospital with more tools and doctors. If that hospital still can't fix the problem, they pass the patient to a super-specialized medical center. This chain of passing the patient along is crucial because, in an emergency, every second counts. If the chain breaks, or if the patient gets passed to the wrong person, the results can be tragic. Scientists study these chains to see if they are working smoothly or if people are getting stuck in traffic jams, lost in the system, or sent on a detour that takes too long.

Now, let's zoom in on a specific, busy city called Lubumbashi in the Democratic Republic of the Congo. A team of researchers decided to map out exactly how this "hot potato" game is being played there. They didn't just ask people what should happen; they went door-to-door to over 1,200 health facilities and asked the staff, "When a woman comes here needing help with childbirth, where do you actually send her?"

Here is what they found: The system is a bit chaotic, like a city where the GPS is working, but everyone is ignoring it to take a shortcut.

The Map and the Rules
The city is divided into 11 zones, like neighborhoods. The official rule is simple: If you are in the "Kampemba" neighborhood, you must send complicated cases to the "Kampemba General Hospital." If you are in "Ruashi," you send them to the "Ruashi General Hospital." It's a strict "neighborhood watch" policy designed to keep things organized.

However, the researchers discovered that the health workers are playing by a different set of rules. When they asked 1,254 clinics and hospitals where they send patients, only 43% said, "We send them to our designated neighborhood hospital." The other 57% were doing something else.

The "Super-Hospitals" and the Shortcuts
The biggest surprise was where everyone wanted to go. Two massive, public, super-specialized hospitals (Sendwe Hôpital de Référence and the University Clinics) were the most popular destinations. It didn't matter if the sending clinic was a tiny private shop or a large public center; everyone wanted to send patients to these two giants.

Think of it like this: Imagine you have a flat tire. The rule says you should go to the mechanic down the street. But everyone, even people with just a loose screw, is driving 10 miles to the famous, high-tech racing team garage because they trust them the most. The researchers found that these two super-hospitals were cited as the destination by 72% of the clinics that could already do C-sections, and 36% of the clinics that could do childbirth but not C-sections.

Distance vs. The Rulebook
Why are people ignoring the rules? The answer seems to be "proximity," or how close things are. The researchers measured the straight-line distance from clinics to their designated hospital.

  • Clinics that followed the rules and sent patients to their designated hospital were, on average, 2.6 km away from it.
  • Clinics that ignored the rules and sent patients to a different hospital (either a different neighborhood's hospital or a super-hospital) were, on average, 3.3 km away from their own designated hospital.

It turns out that when the designated hospital is a bit far away, clinics often choose a different hospital that is closer, even if it breaks the official policy. It's like choosing to walk to the corner store because the "official" grocery store is three blocks away, even though the corner store doesn't sell everything you need.

The Private Sector Puzzle
Lubumbashi is full of private clinics (about 97% of the facilities). The study found that these private clinics often send patients to public hospitals. While 80% of all clinics cited at least one place to send patients, 20% said they did not cite any destination facility. This is a dangerous gap, though the researchers note that for some of these clinics, it might simply mean they haven't had a case to refer yet, rather than having no plan at all. If a clinic truly has no plan, a woman in trouble might get stuck there.

What the Researchers Are Sure Of
The study is very clear on a few things:

  1. The system is fragmented: People are not following the official "neighborhood" rules.
  2. Distance matters: Closer hospitals get more patients, even if they aren't the "designated" ones.
  3. Trust in the big guys: Everyone wants to send patients to the two big public tertiary hospitals, which might be causing those big hospitals to get too crowded with cases that could have been handled closer to home.

What They Don't Know Yet
The researchers are careful to say that they only asked the clinics where they say they send patients. They didn't track the actual ambulances or the women themselves to see if they actually arrived there. It's possible that a clinic says, "We send them to Hospital X," but in reality, the family can't afford the ride, or the ambulance breaks down, and the patient never makes it. The study maps the intention, not the reality of the journey.

The Bottom Line
The paper suggests that to save lives, the city needs to fix the traffic. The rules need to be updated to account for how close hospitals actually are, not just which neighborhood they are in. Also, the "super-hospitals" are getting too many patients, and the smaller, capable hospitals in between are being skipped. The researchers propose that if the city can make the referral system smarter—acknowledging that sometimes the closest hospital is the best choice, even if it's in a different zone—mothers and babies will get the care they need faster. But until then, the "hot potato" game is being played with a lot of improvisation, and that's risky for everyone involved.

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