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The Attention-Directing Ability of Teams

This study introduces and validates "Attention-Directing Ability" (ADA) as a latent team capability derived from interaction patterns, demonstrating that teams with higher ADA are more effective at mobilizing collective effort and achieving superior performance in distributed innovation contexts.

Original authors: Olga Kokshagina, Marc Santolini, Christoph Riedl

Published 2026-07-30
📖 6 min read🧠 Deep dive

Original authors: Olga Kokshagina, Marc Santolini, Christoph Riedl

Original paper licensed under CC BY 4.0 (http://creativecommons.org/licenses/by/4.0/). This is an AI-generated explanation of the paper below. It is not written or endorsed by the authors. For technical accuracy, refer to the original paper. Read full disclaimer

Imagine you are watching a group of friends try to build a giant sandcastle on a beach. Some groups seem to have magic: one person shouts "I need a bucket!" and suddenly three people are running to get one, someone else is digging a moat, and the whole thing comes together in perfect harmony. Other groups, even with the same number of people and the same buckets, seem to fall apart. One person yells, and nobody hears them; another person digs a hole, but no one knows why. For decades, scientists studying how teams work have asked: What makes the difference? Is it who is in the group? Do they have the same plan in their heads?

This paper dives into a specific corner of science called organizational behavior, which studies how people work together. It builds on two big ideas. First, the idea of attention: just like your brain can only focus on one thing at a time, a team can only focus on a few tasks at once. The "Attention-Based View" suggests that how a team decides what to focus on determines if they succeed. Second, the idea of emergence: this is when a big, complex result (like a working team) pops out from tiny, simple actions (like sending a text message) that happen over and over. The paper asks a simple but tricky question: Is a team's success just about how much they talk, or is there a hidden "superpower" in how they talk that makes everyone else jump into action?

The Team's Hidden Superpower: The "Attention-Direction" Skill

The researchers, Olga Kokshagina, Marc Santolini, and Christoph Riedl, went hunting for this hidden superpower in a massive, real-world experiment. They looked at the OpenCovid19 Initiative, a global, online community where thousands of volunteers (2,233 of them!) came together during the pandemic to solve problems. These volunteers formed 79 different teams, chatting in 165 different "rooms" on a messaging app called Slack. They sent over 30,000 messages, trying to build tools, share ideas, and win small grants to fund their projects.

The team wanted to know: Why do some of these online groups click, while others just buzz with noise? They introduced a new concept called Attention-Directing Ability (ADA). Think of ADA not as a person's brainpower, but as a team's "musical conductor" skill. In a band, the conductor doesn't play every instrument; they wave a baton to tell the violinist when to play loud and the drummer when to stop. A team with high ADA is like a band with a great conductor: when one person sends a signal (like a question or a mention), it doesn't just disappear into the void. Instead, it triggers a chain reaction. A "ping" leads to a "reply," which leads to a "new idea," which leads to "more work."

How They Measured the Magic

To find this ability, the researchers didn't just count how many messages were sent. That would be like counting how many notes a band played without listening to the music. Instead, they used a super-precise method to watch the flow of time. They looked at every single message, reaction, and "ping" in 1-hour chunks. They asked: "When Person A sends a specific type of signal, does Person B (or C, or D) reliably respond in the next hour?"

They built a giant map of cause-and-effect. They found that in some teams, signals acted like a pebble dropped in a pond, creating ripples that grew into waves of activity. In other teams, signals were like throwing a pebble into a swamp; it sank immediately with no ripples. By analyzing these patterns across 2,233 people, they discovered that this "ripple-making" ability is a real, measurable trait. They called it Attention-Directing Ability (ADA). It's a latent (hidden) skill that a team possesses, just like a team might have a hidden talent for teamwork.

The Big Findings: It's About the Spark, Not the Volume

The study found three main things, and they are pretty cool:

  1. The Skill is Real and Stable: Teams with high ADA didn't just get lucky for one hour. They kept this skill over time. As the teams worked together longer, their ability to direct attention actually got more stable. It's like a sports team that learns to anticipate each other's moves; the more they play together, the better they get at the "conductor" skill.
  2. It Predicts Success: Teams with higher ADA were much more likely to finish a project and submit it for a grant. Even more importantly, when they did submit, their projects got higher scores from experts. It wasn't just that they talked more; it was that their talking worked.
  3. The Secret Sauce is Effort: This is the most interesting part. The researchers found that ADA doesn't magically make a project better. Instead, it acts like a spark plug. High ADA makes the team work harder and longer. Because the signals kept triggering responses, the team stayed engaged, sent more messages, and put in more collective effort. That extra effort is what led to the better scores.

What It's NOT (And What We Can't Say Yet)

It's important to know what this study didn't find. The researchers explicitly ruled out the idea that it's just about how much a team talks. A team could send a million messages and still have low ADA if those messages didn't trigger any responses. It's not about the volume; it's about the connection.

Also, the paper doesn't claim that ADA is the only thing that matters. They didn't say, "If you have high ADA, you will definitely win." They found that ADA strongly predicts success and explains why some teams succeed where others struggle, but it's part of a bigger picture. They also didn't test this in a lab with actors; they used real data from real people working on real problems during a global crisis, which makes the findings very strong.

The Takeaway for the Rest of Us

So, what does this mean for you? If you are part of a group project, a gaming clan, or a sports team, the paper suggests that the secret to winning isn't just having the smartest person or the most tools. It's about creating a culture where your signals get picked up. When you ask a question, does someone answer? When you share a link, does someone look at it?

The authors suggest that in our modern world, where we often work with people we've never met in person, this "Attention-Directing Ability" is a superpower we can all try to build. It's about learning to send signals that don't just vanish, but actually pull the whole team into action. It turns a group of individuals into a single, coordinated machine that can tackle big, scary problems together.

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